What planet?
Following yesterday's rantathon, here in its entirety is the response from BT:
Dear Mr Oswald,
Thank you for your e-mail dated 11/3/08 regarding the telephone line connection.
I would like to inform you that your telephone line would have got activated in February but your telephone line has not been activated yet. I have send a request to the offline department which deals with the new telephone line connections. They would look into the matter as soon as possible.
I trust that this e-mail would have helped to provide you with the clarification needed and in the meantime I would like to thank you in anticipation of your continued patience and co-operation.
If you should have any further queries please do not hesitate to contact us again via e-mail.
Thank you for contacting BT.
Yours sincerely,
Surinder Kaur
eContact Customer Service
All together now... What the fuck?
Comments
"I would like to inform you that your telephone line would have got activated in February but your telephone line has not been activated yet."
You see - that's the kind of thinking that makes this country great!
And as for:
"I would like to thank you in anticipation of your continued patience and co-operation."
Well... he obviously doesn't know you very well.
Have you considered running off on a vacation for a couple o' months? Then again, I doubt much would change during your time away and you'd still come back to no phone/no hot water. Yeesh!
But then I don't know any Hindi...
You could be your own Monty Python sketch. You're halfway there already.
And "Surinder Kaur" sounds like a good British name doesn't ?!!